Lowest Price Guarantee

At HypoStore, we are committed to offering the best products at the sharpest prices. We understand how important it is for our customers to not only find quality products for their horses and equestrian needs but also to be assured they are getting the best deal possible. That's why we offer our Lowest Price Guarantee.

How does it work?

If you've purchased a product on our website and find the same product elsewhere at a lower price within 14 days of your purchase (even if it's at HypoStore itself), we will refund you the difference. It's that simple!

Terms:

  1. Identical Product: The product must be identical (brand, model, color, size) and offered in new condition.
  2. Proof of Price: A link to the offer or a clear screenshot showing the date, price, and product details is required.
  3. Including All Costs: The price comparison must include all additional costs, such as shipping and VAT.
  4. Official Retailers: The offer must come from an official retailer. Online auctions, private sellers, or unverifiable webshops are excluded.
  5. Availability: The product must be in stock and immediately available from the competing retailer.

How do you claim the Lowest Price Guarantee?

Send us an email with your order number and the evidence of the lower price. Our team will review the information and contact you about adjusting your purchase price.

Exceptions:

  • Products that are part of a liquidation, clearance sale, or other non-regular sale.
  • Prices that are part of typos, advertising errors, or price mistakes.

At HypoStore, we strive to provide our customers with the best shopping experience, featuring competitive prices and exceptional service. For more information or questions about our Lowest Price Guarantee, please feel free to contact our customer service. We are here to help!