chat Customer Service

Account & terms

  1. How do I create an account?

    You can easily create an account via this link: hypostore.nl/customer/account/create

    With an account, you can track your order status and manage your details easily. Note: an order will only appear in your account if you were logged in during checkout.

    Forgot your password?
    Request a new password via the login page. Didn't receive an email? Check your spam folder. If it's not there either, an account may not yet be registered under that email address.

  2. Is an account required to place an order?

    No, you can place an order at HypoStore without creating an account. However, having an account offers advantages: you can view your order history, track your order status, and check out more quickly in the future.

    You can easily create an account via: hypostore.com/customer/account/create

  3. How can I reset my password?

    If you forgot your password, you can request a new one via the login page on HypoStore. Click on ‘Forgot password?’, enter your email address, and you’ll receive an email with a reset link shortly after.

    Also check your spam or junk folder if you don’t see the email.
    If you receive nothing at all, it’s likely that no account exists under the entered email address.

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